About Us
WE ARE QRG
Common goals, shared success
THE QRG MISSION
We are a single-source branded merchandise agency, direct marketing firm, and commercial printer tailored to meet your brand identity solutions.
Simply put: We develop strong brand identities through branded merch that people want to keep, use, and share.
We create the ultimate brand experience.
A simple goal, but a lot goes into it. Here's what that looks like in practice:
55+
Years in Business
200
Causes Donated To
780
Green Business Bureau Points Earned
Caring
Caring is more than hitting the numbers. Our clients and suppliers are more than just revenue. The people we work with daily are more than employees, they are friends and teammates. Every relationship is what makes our company possible.
Doing The Right Thing
Because our clients don’t all have the same needs, we provide different tools to help them reach their goals. There is an old saying that “if the only tool you have is a hammer, then every solution looks like a nail." Our toolbox is filled with the different moral, mental, and physical tools to do the right thing for each situation.
The second part of Do the Right Thing is to know what is right morally for all parties involved. Not every circumstance has a policy or rule. We need to use our best judgment to fairly take care of all parties in each transaction including our clients, teammates, suppliers, the company, and our community.
Professionalism
We like to have fun and be a little cheeky with our words, but at the end of the day your business is serious business (ok, last cheeky comment). We hire reputable industry professionals to grow and manage our business and work with proven professional organizations. This includes our CPA, banking, manufacturing, and advisors. It is equally important that we treat our team, clients, and suppliers professionally.
Perserverance
Goals change, people and products change, and the majority of what we do is custom. In our business, 99% right is 100% wrong. This means that we need to persevere to find the right solutions and get the job done!
Reliability
Being reliable means more than performing to service level expectations. It means being responsible for your word. It embodies our other values in that there is trust that we care to do the right thing and that we will persevere to accomplish what is asked of us.
Our Guarantee
Few companies actually commit in writing to “total satisfaction” for their clients. We do!
QRG unconditionally guarantees all products ordered by its clients to be exactly as presented and ordered without product or printing defects. If for any reason you are not 100% satisfied with a product, we will gladly replace it or it’s free.
Look - whenever manufacturing is involved things can, and do, go wrong. While we can’t stop this from happening, we can make it Not Your Problem. You shouldn’t have to fight to get your product right. We’ll do the fighting for you.
We deliver on whatever you have ordered, no matter what.
BrandGood.
Being a responsible corporate citizen means fostering growth, advancement, and prosperity - not just for our business, but for our employees, our customers, and our broader community.
We live our brand and core values through BrandGood - mindful initiatives to invest in the people and projects that make our communities
Sustainability
QRG is committed to reducing our environmental impact, building diverse teams, and sourcing responsibly to build a better tomorrow by making small steps each day.
